PRIVACY POLICY

The OWNER of the website undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by the OWNER implies acceptance by the user of the provisions contained in this Privacy Policy.  

Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the third-party websites of other companies or organisations to which the website redirects. The OWNER does not control the content of third-party websites and accepts no responsibility or liability for the content or privacy policies of these sites as stated in our Legal Notice.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide you with the following information on the processing of your personal data:


Who is responsible for the processing of your personal data?

The Data Controller is Air Games SL, Fiscal Code CIF B17847112 , located at C/ del Ter, 6D, La Cellera del Ter, 17165  Girona, Spain (hereinafter referred to as "NIVIUK").  

Our details can be found in the Legal Notice of this website. 


Principles that NIVIUK will apply to users' personal information

When processing a user’s personal data, NIVIUK will apply the following principles that comply with the requirements of current data protection legislation:
 

• Principles of lawfulness, fairness and transparency: we will always require your consent to the processing of your personal data for one or more specific purposes, which we will inform you about in advance with full transparency.
• Principle of data minimisation: we will only request data that are strictly necessary in relation to the purposes for which we require them. The least possible.
• Principle of storage limitation: the data will be kept for no longer than is necessary for the purposes of the processing. Depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records which have been inactive for a considerable time.
• Principle of integrity and confidentiality (security): your data will be processed in a way that ensures adequate security and guarantees confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access to or misuse of our users' data by third parties.

How do we obtain the data we process?

The data processed by NIVIUK comes from the user. On the NIVIUK website there are various systems for capturing information through data collection forms. 
 

• Contact form 
• Newsletter subscription form
• Service request form
• Information request forms (about services, products, ...).
• User registration form

The user guarantees that the personal data provided are correct and is responsible for informing NIVIUK of any changes.  The data to be entered in a field marked with an asterisk is mandatory in order to provide you with the requested service.


What data are processed?

The categories of data we process are: 
 

• Identification data (name and surname, ID number, postal address, telephone, email).
• Data on personal characteristics (date of birth, age, gender, nationality).
• Financial data (credit card details used to pay for the products that can be purchased through the website).
• Records of business transactions of goods and services received by the user. 
• Commercial information (subscription to our newsletters).
• Preferences or reviews about our products or services.
• Any other personal data necessary for the correct implementation of the relationship between the user and NIVIUK.

Refusal by the user to provide certain data could hinder the development of the relationship between the user and NIVIUK, affecting the provision of NIVIUK’s services.
    
If the user has any doubts in relation to this section, they should contact NIVIUK at the address provided in the "Data Controller" section.


For what purposes do we process your personal data?

When a user visits this website to send an email to NIVIUK, requests information, registers, subscribes to the newsletter or makes a purchase, they are providing personal data for which NIVIUK is responsible. 

Therefore, with the consent of the user or in accordance with the legitimate interests of NIVIUK, we will use the user's data to carry out some of the following actions based on the basis of legitimacy:
 

• To respond to calls, emails or queries from our customers and website users to answer any concerns, complaints, comments, requests for information or queries they may have regarding the information on the website, the products sold through the website, the processing of their personal data, questions relating to the legal information included on the website, information about our network of dealers, etc.  
• Manage the registration, modification or deletion of user data on the online platform "My Niviuk" on our website, in order to create a user profile.  
• To send information and commercial communications with respect to the services contracted and to keep users informed about news and offers of new products and/or services of NIVIUK. 
• Handle claims or complaints made to NIVIUK. 

 
How long will we keep your data?

The personal data provided by the user will be kept for as long as the business relationship and/or contract between the user and NIVIUK is in force and, once it is terminated, it will be stored until the applicable statute of limitations expires.

In the event that the user has consented to their data processing, until the user requests their erasure, the data will be stored until the applicable limitation periods have elapsed.


On what legal grounds do we process your data?

The legal basis for processing your data for the purposes described above is your consent, freely given by clicking the acceptance boxes on the data collection forms on our website (Article 6(1)(b) GDPR).

As a legal basis, there is also the possibility that the processing of the data provided is necessary for the performance of a contract to which the user is a party or pre-contractual measures at the request of the user  (Article 6(1)(b) GDPR) or for compliance with a legal obligation applicable to the data controller (Article 6(1)(b) GDPR), as well as other provisions applicable to the relationship of the user with NIVIUK. 


To whom will your data be disclosed?

The user's personal data may be communicated to the following recipients:
 

• Public Administrations (the Treasury, social security, city council, local and regional government, provincial councils) and courts and tribunals, when established by a statutory provision. 
• Contracted suppliers who provide services to NIVIUK and who have the status of data processors, such as, but not limited to: financial entities, fraud detection and prevention entities, technological service providers, logistics, transport and delivery service providers and partners or service providers related to customer service, lawyers or agencies, banks or legal or physical entities linked in any way to NIVIUK. 
• Dealers. Some of our products can only be purchased via our dealers. In these cases, when the user requests information, makes a complaint or wishes to contact a dealer in relation to the purchase of a product or the contracting of a service, NIVIUK will communicate the details provided by the user to the corresponding dealer. Given that NIVIUK's dealers are located all over the world, the data provided by the user may be transferred outside of the European Economic Area (scope of application of the GDPR), resulting in an international data transfer. Whenever we transfer personal information to dealers located outside the European Economic Area, we will ensure that the information is transferred in accordance with this privacy policy and as permitted by applicable data protection laws, in accordance with European Commission decisions on adequacy or by entering into contracts with standard guarantees published by the European Commission. This transfer of data is essential for our commercial activity, and therefore if the user is not in agreement, they will not be able to use our services. You can find out which dealers are part of our network by clicking this link.
• Suppliers and partners who provide services related to marketing and advertising, but only in the event that the user has expressly given their consent. 

In all cases we make sure that third parties with whom certain personal data of the user are shared must always provide data protection guarantees.  


What are your rights when you provide us with your data?

Any person has the right to confirmation as to whether we are processing their personal data. Users have the right to access their personal data, as well as to request the correction of inaccurate data or, where appropriate, to request its deletion when, for example, the data is no longer necessary for the purposes for which it was collected.

In certain cases, the user will have the right to request the restriction of the processing of their data, in which case we will only keep them for the making or defence of claims.

In certain circumstances and on the grounds relating to their particular situation, users may object to the processing of their data. In this case, NIVIUK will cease to process the data, except for imperative legitimate reasons or the making or defence of possible claims.

In any of the above cases, NIVIUK will communicate any correction or deletion of personal data, as well as any restriction of processing carried out to each of the recipients to whom the personal data has been communicated, unless this requires a disproportionate effort. If the user so requests, NIVIUK will inform the user who these recipients are. 

Likewise, the user will have the right to receive the personal data concerning them, which they have provided to NIVIUK, in a structured, commonly used and machine-readable format, and to transmit it to another data controller when the processing is based on consent or a contract and is carried out by automated means.

The user will have the right to object at any time, on grounds relating to their particular situation, to personal data relating to them being processed on the basis of public or legitimate interest by NIVIUK or a third party, including profiling, in order for NIVIUK to stop processing the personal data, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the user, or for the formulation, making or defence of claims.

Likewise, the user will have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effects on them or significantly affects them, unless this decision is necessary for the conclusion or performance of a contract with NIVIUK and is authorised by current European or state law or is based on the explicit consent of the user.

Finally, the user shall have the right to lodge a complaint with the data protection authorities.


Third-party data

In the event that the user provides personal data of third parties, by accepting this privacy policy they guarantee that they collected this data lawfully and that they have provided the third party with the necessary information about the processing of their data and is responsible for requesting the consent of any third party for the transfer and processing of their personal data by NIVIUK and the recipients covered in this privacy policy. 


Data of minors (if they have registered as a user)

In the case of children under fourteen years of age, the consent of their parents or guardians is required for the processing of their personal data. If the user is under fourteen years of age and has accessed this website without notifying their parents, they should not register as a user. 


How can you exercise your rights?

The aforementioned rights of access, rectification, erasure, restriction, data portability and objection, as well as the right not to be subject to automated individual decisions, may be exercised by sending a written request with an attached copy of your passport/ID card to the following e-mail address:info@niviuk.com. 


Do we use cookies?

We use cookies while the user is browsing our website with informed consent. Users can configure their browser to be notified of cookies and to prevent their use. For more information visit our Cookies Policy.


Modifications to our privacy policy

From time to time, NIVIUK may make changes and corrections to its privacy policy. Please check this section regularly for changes and how they may affect you.